Allow students more than one attempt on the quiz so they can try the practice exam whenever their device or networking environment changes. Create a Practice Exam – Have students take a practice exam with Respondus Monitor to ensure their computer, webcam and Internet are working properly.24/7 Live Chat – Remember that students can access built-in troubleshooting and live chat from within Respondus Monitor if they encounter a technical problem.Rapid Rollout Guide for Instructors – Essential information for using Respondus Monitor with online exams.Respondus Technology Support for Faculty Faculty should ensure examination time frames (time to log in, duration of exam etc.) are generous so unforeseen technical disruptions can be handled.If the virtual proctoring software identifies suspicious behaviour, only the faculty member is allowed to review the video for examination integrity.While we will do our best to resolve issues quickly, we cannot guarantee that all issues will be resolved immediately. Technical support will be provided during examinations.It is recommended that a means of communication is confirmed with the students prior to the start of the exam should an issue arise (i.e.: GBC email). Faculty must be available and reachable to students during the exam.Respondus Lockdown Browser, which restricts a student’s device so it can only access resources pertaining to the examination Respondus Monitor, which records the student via audio/video and flags any suspicious behaviour during the test. Students may also require additional training or technical support which can be accessed through GBC Assist. These are supported by our Respondus Technology. Students must download specific software and have hardware requirements (ie: camera and microphone).Supported proctoring tech is only available for desktop computers and for iPads with ios 10+. If virtual proctoring services are required, faculty should run a test beforehand (contact eLTI if you require assistance), and faculty must recognize the following: Online Examinations: Virtual Proctoring Respondus Monitor, which records the student via audio/video and flags any suspicious behaviour during the test..Respondus Lockdown Browser, which restricts a student’s device so it can only access resources pertaining to the examination.These are supported by our Respondus Technology. In addition, we are offering two other levels of optional virtual proctoring, if required. George Brown’s eLTI and TLX teams are committed to supporting online examination delivery via Brightspace. While faculty members and chairs will decide how best to proceed with examinations, we know many of you are enquiring about proctoring.
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